Terms and Conditions

Skyllamas Podcast Studio Package Purchase Terms and Conditions

Thank you for choosing a package from Skyllamas Podcast Studio. By purchasing our package, you agree to the following terms and conditions:

1. Scope of Services & Scheduling

  • Service Outline:

    • Provides podcast production services according to the purchased package.

    • Includes a one-hour recording slot, 15-minute buffers before and after the session, and additional amenities (e.g., a green room).

  • Scheduling Requirements:

    • Sessions must be purchased and scheduled in advance.

  • Rescheduling Policy:

    • Advance Notice:

      • Free rescheduling if informed more than 48 hours in advance.

    • Short Notice/Fees:

      • A $50 fee applies for rescheduling with 24–48 hours notice.

      • Same-day changes are treated as cancellations.

    • New Clients:

      • Receive one free reschedule regardless of the notice period.

2. Cancellation Policy

  • Refund Tiers:

    • Full refund (minus a 10% processing fee) for cancellations made more than 48 hours before the session.

    • Partial refund or full credit for cancellations between 24 and 48 hours before the session.

    • No refund for cancellations within 24 hours or no-shows.

  • Non-Refundable Booking Fee:

    • A 20% non-refundable booking fee is required at the time of booking.

3. Force Majeure and Technology Failures

  • Force Majeure:

    • Covers events such as severe weather, natural disasters, etc.

    • Allows for fee-free rescheduling, subject to mutual agreement and verification.

  • Technology & Equipment Failures:

    • The studio provides backup equipment.

    • Immediate problem resolution measures are outlined.

4. Financial Terms

  • Emergency Exceptions:

    • The studio may grant exceptions in emergencies on a case-by-case basis.

  • Refund Window for Unused Sessions:

    • Sessions can be refunded within 30 days if not used.

    • Sessions expire after one year.

  • Damage Accountability:

    • Clients are responsible for any damages caused by negligence or misconduct (e.g., excessive alcohol consumption).

5. Content Management & Intellectual Property

  • Intellectual Property Rights:

    • Clients retain rights to the finalized, edited podcasts.

    • The studio retains ownership of the raw recording materials.

  • Storage & Backup:

    • The studio will hold raw materials for a minimum of one year.

    • Clients are advised to maintain their own backups.

  • Third-Party Materials:

    • Clients must secure necessary rights for any third-party content used.

  • Content Compliance:

    • All content must conform to legal standards and the studio’s policies.

    • The studio may withhold content release if it violates these rules.

6. Studio and Client Responsibilities

  • Behavior & Conduct:

    • Guidelines cover punctuality, consumption of alcohol, smoking, and guest behavior.

    • A professional and respectful environment is mandated.

  • Termination Rights:

    • The studio reserves the right to terminate sessions for disruptive or dangerous behavior.

    • Clients remain financially liable even if a session is terminated due to misconduct.

7. Promotional Use and Rights

  • Permission for Promotion:

    • The studio may use portions of produced content for promotional purposes.

    • Clients have the option to opt out.

  • Compensation:

    • No compensation is provided to clients for promotional use of their content.

8. Legal and Compliance

  • Confidentiality and Liability:

    • Provisions ensure the confidentiality of client information.

    • The studio’s liability regarding client-produced content is limited.

  • Indemnification:

    • Clients agree to indemnify the studio in the event of legal repercussions stemming from their content.

9. Operational Policies and Policies for Minors

  • Session Duration & Delivery Timeline:

    • Clients can expect delivery of the final podcast content within one to three weeks post-session.

  • Minor Participation:

    • Minors may use the services if they have parental consent and adult accompaniment.

    • Appropriate documentation for parental consent is required.

  • Data Privacy & Safety:

    • Additional precautions are taken to protect minors’ privacy.

10. Recording Approval and Release for Participants

  • Mandatory Consent:

    • All participants must sign a recording release form.

  • Usage of Recorded Content:

    • Clearly outlines the purposes for which the recordings may be used.

    • Helps avoid disputes over unauthorized content usage.

11. CCTV Surveillance Policy

  • Security Measures:

    • CCTV is used in common areas only, with clear signage indicating surveillance.

  • Compliance with Local Law:

    • The policy is compliant with New Jersey privacy laws.

  • Data Access & Use:

    • Video footage is limited to security purposes and is shared with authorities only when necessary.